Screenshots
About BotSide: Your Personal Chatbot
BotSide is the phone app for businesses that use a LegoTechApps chatbot.
Your bot answers your customers around the clock — on WhatsApp, Instagram, Messenger and your website. BotSide puts every one of those conversations on your phone, and tells you when one needs a person.
STEP IN WHEN IT MATTERS
• See every conversation, with the ones waiting for you at the top
• Take over any chat in one tap, and hand it back to the bot when you're done
• Reply from your phone; the customer gets it on the channel they wrote from
YOUR BOT ASKS, YOU DECIDE
• Approve or decline what the bot wants to do, such as booking an appointment
• Answer the questions it couldn't, and the reply goes straight to the customer
BUILD AND TEACH YOUR BOT
• Create a bot in about three minutes: a name, what it does, what it should know
• Talk to it as a customer would before anyone else does
• Add knowledge any time; it answers from the next message
• Share its chat link with customers
CLIENTS, ORDERS AND MESSAGES
• Search clients and call, WhatsApp or email them in a tap
• Follow orders and update their status
• Read and answer client and order messages
MADE FOR YOU
• Hebrew, English and Hungarian
• Light and dark appearance
• "Chatbot only" mode, for a focused view
AVALW Coverage
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