iHost is a landlord-controlled building maintenance management platform for landlords and property management organisations. It connects tenants with authorised contractors while giving landlords and property managers control, visibility and intelligent automation across their portfolios. Landlords Stay in Control Manage properties, tenants and authorised contractors from one platform. Assign contractors to specific properties and control how maintenance requests are handled. Intelligent Maintenance Routing – iHost AI Agent Choose whether all maintenance requests require landlord or manager approval before reaching contractors, or select specific maintenance categories that can be forwarded directly. Optionally enable the iHost AI Maintenance Agent to intelligently assess incoming requests and determine whether they should proceed to authorised contractors or be referred to the landlord for approval. Choose between three AI modes: - Disabled: All requests in contractor-enabled categories go directly to contractors without AI filtering. - Permissive: Applies more flexible filtering, allowing a broader range of requests to proceed to contractors. - Strict: Applies more restrictive filtering to identify nuisance or unsuitable requests, referring them for landlord approval rather than sending them directly to contractors. Simple Tenant Registration Tenants register themselves using their landlord ID, property number and postcode. iHost validates property details and available tenant capacity. Landlords can manage registered tenants and control access. Authorised Contractors Landlords assign contractors to properties and manage the services they provide, creating a controlled network of approved maintenance providers. Maintenance from Request to Completion Tenants submit requests, communicate with contractors and coordinate appointments, rescheduling and access. Contractors can record completed work, upload photographs and submit job reports. Contractor Reporting Contractors can dictate job reports using audio-to-text, making on-site reporting easier. Reactive and Planned Maintenance Manage tenant-reported problems alongside recurring and planned maintenance. Regional and Portfolio Management Master accounts allow authorised senior managers to oversee multiple linked landlord or building-manager accounts, including properties, tenants, contractors and maintenance activity. Insights and Data Export View graphical maintenance insights, operational trends and contractor activity. Export operational data in CSV format. iHost brings landlords, tenants and authorised contractors together in one intelligent maintenance management platform. iHost – Manage maintenance, without managing every conversation.
Business · iPhone, iPad · Free
